Refund policy

Thank you for shopping with Happy Margaritas 💖

Because many of our products are handmade, made-to-order, personalized, curated, subscription-based, mystery products, or fulfilled through production partners, we do not accept returns or exchanges due to change of mind, personal preference, buyer's remorse, or ordering mistakes.

Eligible Refund Situations

We may offer assistance if:

• Your order arrives damaged

• Your order arrives defective

• You receive the wrong item

• A product arrives with a manufacturing defect

If any of these situations occur, please contact us within 30 days of delivery.

Non-Returnable Items

The following items are generally not eligible for returns, refunds, or exchanges due to personal preference:

• Blind Boxes

• Mystery products

• Subscription products

• Gift Boxes

• Build Your Own Box products

• Personalized products

• Handmade products

• Beauty and personal care products

• Many production partner products are non-returnable unless they arrive damaged, defective, or incorrect

• Sale items

• Gift cards

Damaged, Defective, or Incorrect Orders

Please inspect your order upon arrival.

If your order arrives damaged, defective, or incorrect, contact us as soon as possible at:

📧 customerservicehappymargaritas@gmail.com

Please include:

• Your order number

• A description of the issue

• Photos showing the damage, defect, or incorrect item

We will review the issue and determine the appropriate resolution.

Production Partner Products

Some products are professionally fulfilled through trusted production partners.

When applicable, claims involving production partner products may be reviewed and processed through our fulfillment partner's policies and procedures.

Exchanges

We do not offer exchanges for personal preference, color preference, size preference, ordering mistakes, or change of mind.

Refund Processing

If a refund is approved, it will be issued to your original payment method.

Please note that banks and credit card companies may require additional time to process and post the refund.

Questions

If you have questions about this policy, please contact:

📧 customerservicehappymargaritas@gmail.com

Thank you for supporting our Colorado small business 💖